Privacy Policy

Effective Date: May 9, 2026

Welcome to Tina’s Cakes With Characters. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit a custom request, or interact with our services.

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, submit a custom request, contact us, or sign up for updates, we may collect:

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely through third-party payment processors)

Custom order details and notes

Uploaded inspiration photos or reference images

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

IP address

Browser type

Device information

Website usage activity

Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Respond to custom order inquiries

Communicate regarding purchases, updates, and customer service

Improve our website and services

Prevent fraudulent activity

Comply with legal obligations

Send marketing communications if you opt in

3. Custom Orders and Submitted Content

If you submit photos, ideas, designs, or inspiration images for custom fondant characters or cake decorations:

You confirm you have the right to submit the content

You grant us permission to use submitted materials solely for fulfilling your request

We may display completed custom work on our website or social media unless you request otherwise

We reserve the right to decline requests that may infringe intellectual property rights or violate applicable laws.

4. Payment Processing

Payments are processed through third-party payment providers. We do not store full credit card information on our servers.

Third-party payment processors may collect and process your payment data according to their own privacy policies.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze traffic and performance

Remember customer preferences

Support advertising and remarketing efforts

You can disable cookies through your browser settings, though some features of the website may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

Process payments

Ship products

Operate website services

Comply with legal requirements

Protect our rights or business operations

7. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Intellectual Property and Character Designs

Many fondant decorations and custom requests may be inspired by popular themes or characters requested by customers.

All trademarks, copyrighted characters, and related intellectual property belong to their respective owners. Any references are intended solely for descriptive purposes.

Custom products are created as artistic interpretations for private events and personal use.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your information

Correct inaccurate information

Request deletion of your information

Opt out of marketing communications

To make a request, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Updates become effective immediately upon posting to the website.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Tina’s Cakes With Characters
Email: [email protected]

Frequently Asked Questions

How does the custom fondant design process work?

Submit your image or idea, and it is turned into a handcrafted fondant character design. Once approved, the piece is created and prepared for delivery.

What kind of fondant designs can you create?

Custom fondant characters based on your submitted images. Themes, styles, and concepts are all welcome as long as they do not infringe on copyright.

Do you ship nationwide?

Yes. Fondant designs are shipped across the United States and packaged to maintain quality during transit.

How far in advance should I order?

It is recommended to place orders at least 2 weeks in advance to allow time for design and creation.

Are the Fondant Designs Edible

No. These designs are for decorative purposes only and are not intended for consumption. While fondant is food-based, our creations contain internal support structures and non-edible materials required for stability. Do not eat. Remove all components before serving any cake.

Discover handcrafted fondant characters and custom cake decorations made to bring your celebrations to life. From premade designs to fully custom creations, every order is made with creativity, detail, and a touch of sweetness.